All your purchases from Toybiz are covered by the Australian Consumer Law. As such you have certain rights with respect to warranties and guarantees. Toybiz will ensure it abides by the Australian Consumer Law.
If you are not happy with your purchase because you have not chosen the right product, we are happy to offer a store credit or exchange. This is what we refer to as an Exchange. If you decide to apply for an exchange or store credit, the following conditions apply:
Under the Australian Consumer Law as a supplier we are responsible to ensure that the products we sell are fit for purpose and free from faults. If you receive a product that was faulty from the manufacturer, please follow these instructions:
To the extent permitted by law, Toybiz is not liable for any delay in performing any of its obligations under these Terms and Conditions if such a delay is caused by circumstances beyond the reasonable control of Toybiz, and Toybiz shall be entitled to a reasonable extension of time for the performance of such obligations.