Processing, Shipping & Delivery

Processing Times

Our Processing Times range from one day to four days depending on the availability of the products. As a guide, over 80% of our orders are processed the following day after order. We strive to ensure that processing times are as short as possible, however logistics are complicated and sometimes our stock levels might be out due to human or computer error, our suppliers may supply the wrong product or not at all due to factors outside our control. Where this happens, we will contact you within 3 days of placing your order to let you know if the processing time will be longer than 4 days.

Shipping Policy

Our shipping costs are $9.99 for the whole of Australia.

Force Majeure

To the extent permitted by law, Toybiz is not liable for any delay in performing any of its obligations under these Terms and Conditions if such a delay is caused by circumstances beyond the reasonable control of Toybiz, and Toybiz shall be entitled to a reasonable extension of time for the performance of such obligations.

Delivery Guide

Delivery times are based on working days and are approximate only.

No liability is accepted for late delivery.

Delivery times may vary according to weather, road conditions and seasonal overload such as Christmas.

Orders are shipped with Australia Post or Fastway Couriers

You will be provided a Tracking Number to track delivery of your goods via email or linked to your chosen feeder.

Destination Business Days (Estimation)
Melbourne Metro 2 to 8
Vic Country 3 to 9
Sydney Metro 3 to 7
NSW Country 4 to 10
Brisbane Metro 2 to 9
Queensland Country 3 to 12
Canberra 3 to 11
Adelaide Metro 2 to 12
South Australia Country 3 to 13
Tasmania 3 to 10
Perth Metro 5 to 18
Western Australia Country 8 to 20
Darwin Metro 4 to 6
NT Country 4 to 8